- Basic concepts.
1.1. Online store — an Internet site located at: www.shungite-c60.com, which shows the Goods offered by the Seller for purchase;
1.2. Visitor of the Online store — a person who came to the website of the Online store without the purpose of placing an Order;
1.3. User — a natural or legal person, a visitor to the Online store who accepts the terms of this Agreement and wants to place Orders in the Online store;
1.4. Buyer — A User who has placed an Order in the Online store;
1.5. The seller is IP Romanov Evgeny Vladimirovich.;
1.6. Goods — things presented for sale in the Online store;
1.7. Order — a duly executed request of the Buyer for the purchase and delivery to the address specified by the Buyer / by postal delivery of Goods selected in the Online store.
- General provisions.
2.1. The Seller sells Goods through the Online store.
2.2. By ordering Goods through the Online Store, the User agrees to the conditions set out below. In case of disagreement with the terms set out in this User Agreement (hereinafter referred to as the Agreement or Public Offer), the User is obliged to immediately stop using the service and leave the Online store.
2.3. This User Agreement, as well as information about the Product, is a public offer in accordance with Article 435 and paragraph 2 of Article 437 of the Civil Code of the Russian Federation.
2.4. The Agreement may be changed by the Seller unilaterally without notifying the User/The buyer. The new version of the Agreement comes into force after 10 (Ten) calendar days from the date of its publication.
2.5. The public offer is recognized as accepted by the Visitor of the Online store / Buyer from the moment of registration of the Visitor in the Online store, registration of the Order by the Buyer without authorization, the moment of acceptance of the Order from the Buyer by phone and e-mail.
2.6. When Making An Order, The User/The Buyer agrees that the Seller may entrust the execution of the Contract to a third party, while remaining responsible for its execution.
2.7. All rights and obligations under the Agreement concluded with the User arise directly from the Seller.
- Subject of the agreement.
3.1. The subject of this Agreement is the provision of an opportunity for Users to purchase Goods presented in the Online store.
3.2. This Agreement applies to all types of Goods and services presented in the Online store, as long as such offers with a description are present in the catalog of the Online store.
- Registration in the online store.
4.1. Registration in the Online store is carried out by clicking on the “My account”button.
4.2. Registration in the Online store is not mandatory for placing an Order.
4.3. The Seller is not responsible for the accuracy and correctness of the information provided by the User during registration.
4.4. The User undertakes not to disclose to third parties the username and password specified during registration.
4.5. User Communication/The interaction of the Buyer with the Seller’s representatives should be based on the principles of generally accepted morality and communication etiquette. It is strictly prohibited to use obscene words, swearing, offensive expressions, as well as threats and blackmail, regardless of the form in which they were addressed and to whom they were addressed.
- The product and the procedure for making a purchase.
5.1. The Seller ensures that the Goods presented in the Online store are available in its warehouse. The photos accompanying the Product are simple illustrations for it and may differ from the actual appearance of the Product. The descriptions/characteristics accompanying the Product do not pretend to be exhaustive and may contain typos. To clarify the information on the Product, the Buyer must contact the Seller by any means of communication specified in the Online store.
5.2. If the Goods ordered by the Buyer are not available in the Seller’s warehouse, the latter has the right to exclude the specified Goods from the Order or cancel the Buyer’s Order, notifying the Buyer by sending an appropriate email message to the address specified by the Buyer during registration or by calling the Seller.
5.3. In case of cancellation of a fully or partially prepaid Order, the cost of the canceled Goods is returned by the Seller to the Buyer in the manner in which the Goods were paid for.
5.4. The Buyer is fully responsible for providing incorrect information, which resulted in the inability of the Seller to properly fulfill its obligations to the Buyer.
5.5. When processing an order, the Seller, if necessary, can clarify the details of the Order, agree on the delivery date. The delivery date depends on the availability of the ordered Goods in the Seller’s warehouse and the time required for processing and delivery of the Order.
5.6. The date of delivery of the Goods may be changed by the Seller unilaterally if there are objective, in the Seller’s opinion, reasons or force majeure circumstances.
- Delivery of the order.
6.1. Pickup of the goods is not provided.
6.2. The buyer who placed an Order in the Online store and indicated the delivery address located outside of Petrozavodsk agrees that his Order will be transferred to the Postal Service for delivery to the buyer’s address.
6.3. Delays in delivery are possible due to unforeseen circumstances that occurred not through the fault of the Seller.
6.4. Upon delivery, the Order is handed over to the Buyer or to a third party specified in the Order as the recipient (hereinafter, the Buyer and the third party are referred to as the”Recipient”). If it is impossible to receive an Order paid by bank transfer by the above-mentioned persons, the Order is returned to the seller in accordance with the delivery rules of the postal service.
6.5. In case of questions and complaints from the User/The Buyer must contact the Seller by phone or by any other available method. The parties will try to resolve all disputes that arise through negotiations, if an agreement is not reached, the dispute will be referred to a judicial body for consideration in accordance with the current legislation of the Russian Federation..
6.6. The risk of accidental loss or accidental damage to the Goods passes to the Buyer from the moment the Order is handed over to him and the Recipient of the Order signs the documents confirming the delivery of the Order. In case of non-delivery of the Order, the Seller reimburses the Buyer for the cost of the Order and delivery prepaid by the Buyer in full after receiving confirmation of the loss of the Order from the Delivery Service.
6.7. The cost of delivery of each Order for individuals is calculated individually, based on information about the address of delivery of the Goods, weight, dimensions and delivery method. The cost of delivery is indicated in the online store when placing an Order.
6.8. The Seller’s obligation to transfer the goods to the Buyer is considered fulfilled at the time of delivery by the courier or postal employee of the Goods to the Recipient or a note about delivery on the official website of the postal service.
6.9. Upon receipt of the order, the Recipient is obliged to inspect the delivered Goods and check it for compliance with the declared quantity, assortment and completeness of the Goods, as well as to check the integrity of the packaging. The signature in the accompanying documents indicates that the Recipient has not declared any claims to the Goods and the Seller has fully and properly fulfilled its obligation to transfer the Goods.
6.10. For legal entities-clients, when receiving the goods, it is necessary to have a seal or a power of attorney.
6.11. The time spent by couriers delivering goods sold by the Seller is regulated by the internal rules of the postal service through which the goods are delivered.
6.12. The product presented in the Online store meets the requirements of the legislation of the Russian Federation.
6.13. You can specify the date, time and, if necessary, the delivery route from the operator/manager, using any communication method specified in the Online store.
6.14. The User understands and agrees that the delivery is a separate service that is not an integral part of the Goods purchased by the Buyer, the performance of which ends at the moment the Recipient receives the Goods and makes payment for it.
- Payment for the goods.
7.1. The price of the Product is indicated in the Online store. In case of incorrect indication of the price of the Goods ordered by the Buyer, the Seller informs the Buyer about this in order to confirm the Order at the corrected price or cancel the Order. If it is impossible to contact the Buyer, this Order is considered canceled. If the Order has been paid, the Seller returns to the Buyer the amount paid for the Order in the same way as it was paid.
7.2. The price of the Goods in the Online store can be changed by the Seller unilaterally. The price of an Order made before the change in the price of the Goods is not subject to change.
7.3. Payment is made by individuals for a non-cash payment (payment through the PayPal or Tinkoff Bank services) and any other methods provided by the PayPal or Tinkoff Bank payment services.
7.4. Payment is made by legal entities for non-cash settlement (on the basis of the concluded contract and the invoice issued).
7.5. Features of payment for Goods using bank cards.
7.5.1.In accordance with the regulation of the Central Bank of the Russian Federation “On the issue of bank cards and on operations performed using payment cards” dated 24.12.2004 No. 266-P, operations on bank cards are performed by the cardholder or a person authorized by him.
7.5.2. Authorization of operations on bank cards is carried out by the bank. If the bank has grounds to believe that the transaction is fraudulent, the bank has the right to refuse to perform this operation.
7.5.3. In order to avoid cases of various kinds of illegal use of bank cards when paying for all orders paid with a bank card, the Seller checks. In order to verify the identity of the owner and his rights to use the card, the Seller has the right to require the Buyer who placed such an order to present an identity document.
7.6. The Seller will offer discounts on Goods and establish a bonus program. The types of discounts, bonuses, the procedure and conditions for accrual are determined by the Seller independently and are indicated in the Online store.
7.7. An order is considered incomplete if the Buyer has informed about the change in the purchase decision before the start of the order assembly in the warehouse. If the Buyer informed the Seller about this after the start of the order assembly in the warehouse, then changes in the configuration are not possible.
- Return of the goods.
8.1. The buyer will return the product within 14 days from the date of purchase.
8.2. Goods that have not been used are accepted for return if their consumer properties, presentation, packaging, seals, labels, as well as commodity and cash receipts confirming the fact of purchase, documentation for the goods have been preserved.
The product must be of proper quality (serviceable, does not contain dents, cracks, scratches, chips and other mechanical damage, except for hidden manufacturing defects).
8.3. The return of the goods is carried out at the expense of the recipient to the seller’s legal address 185031 Republic of Karelia, Petrozavodsk, Zaitseva str., 40 sq. m. 88.
8.4. The exchange of the goods with the marriage is made at the expense of the seller, after which the damaged goods will be returned to the seller. The cost of return delivery is paid by the buyer.
8.5. The Seller takes all possible measures to minimize the period of exchange of goods. The maximum period for the exchange of goods may exceed the terms established by the legislation of the Russian Federation.
- The validity period of the Public Offer.
9.1. This Public Offer comes into force from the moment of its acceptance by the buyer/By the Buyer, and is valid until the moment of revocation of the acceptance by the Public Offer.
- Additional conditions.
10.1. The Seller has the right to assign its rights or obligations arising from its relationship with the Buyer to third parties.
10.2. Online stores and the services provided by them may be temporarily partially or completely unavailable due to preventive or preventive maintenance or for other technical reasons. The Seller’s technical service has the right to periodically carry out the necessary preventive or preventive work with or without prior notification of the buyer.
- Administration of the Online Store Shungite-c60.com
Email address: email@example.com